99y Terms and Conditions — Know Before You Play

By accessing, registering on, or using the 99y platform — whether through the website at 99y.onl or via the 99y mobile app — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. These Terms form the entire agreement between you and 99y regarding your use of the platform.

If you do not agree to any part of these Terms, you should not use the 99y platform. Continued use of the platform after any updates to these Terms constitutes acceptance of the revised version. 99y reserves the right to update or amend these Terms at any time, and it is your responsibility to check this page for changes.

These Terms should be read alongside the Privacy Policy and the Responsible Gaming page, both of which form part of the overall agreement between you and 99y.

The 99y platform is strictly for adults aged 18 years and over. By registering an account, you declare that you are at least 18 years of age. 99y takes age verification seriously and may request supporting documentation at any point to confirm your age before allowing deposits, withdrawals, or continued use of the platform.

If it is found that a player has registered while under the age of 18, the account will be closed immediately, any funds deposited will be returned where possible, and all winnings will be forfeited. 99y has zero tolerance for underage gaming and cooperates with any legitimate verification requests relating to age compliance.

99y is intended for players based in Pakistan. The platform uses PKR as its default currency and supports payment methods commonly used in Pakistan, including JazzCash, Easypaisa, and Raast. Players attempting to access the platform from locations where online gaming services are restricted do so entirely at their own risk, and 99y accepts no responsibility for any legal consequences arising from such access.

Each player is permitted to hold one 99y account only. Operating multiple accounts — whether under the same name, the same device, the same payment method, or the same household — is strictly prohibited. If duplicate accounts are detected, all accounts may be suspended, pending balances may be frozen, and bonuses claimed across accounts will be voided.

When registering, you must provide accurate and complete information, including your real name, a valid email address, and your correct date of birth. This information may be used for identity verification and to process payments. Providing false information is a breach of these Terms and may result in account closure without notice.

• Keep your login credentials private — do not share your password with anyone.
• You are responsible for all activity that occurs under your account, whether authorised by you or not.
• If you suspect unauthorised access to your account, contact 99y support immediately.
• Account sharing is not permitted — your account is for your use only.
• Accounts may not be sold, transferred, or gifted to another person under any circumstances.

99y reserves the right to carry out identity checks (KYC) at any point, including before processing a withdrawal. You may be asked to submit a copy of your CNIC, a recent utility bill, or other documents confirming your identity and address. Failure to provide requested documents within a reasonable timeframe may result in account suspension or withdrawal delays.

All deposits on 99y are processed in Pakistani Rupees (PKR). The platform supports the following payment methods: JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and mobile wallets. Minimum and maximum deposit limits apply and are displayed at the point of deposit within your account.

Deposits made via JazzCash and Easypaisa are typically processed instantly or within a few minutes. Bank transfers and card payments may take slightly longer depending on your bank. If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference.

99y does not charge fees on standard deposits, though your payment provider may apply their own charges. You are responsible for any fees levied by your bank or mobile wallet provider. Deposit limits may be adjusted by 99y at any time without prior notice, and the updated limits will be shown in your account at the time of depositing.

Withdrawals are processed in PKR to the same payment method used for your most recent deposit wherever possible. This is a standard security measure to prevent money laundering and to keep your funds secure. If your original deposit method is not available for withdrawal, you may be asked to provide an alternative verified account.

To request a withdrawal, your account must be fully verified, including any KYC documents requested. Unverified accounts may have withdrawal requests held until verification is complete. 99y aims to process approved withdrawals promptly — JazzCash and Easypaisa withdrawals are typically same-day or within a few hours; bank transfers may take one to three business days.

• Minimum withdrawal amounts apply and are shown in your account at the time of requesting.
• Any active bonus funds must meet wagering requirements before they can be withdrawn.
• 99y reserves the right to carry out additional verification checks before processing large withdrawals.
• Withdrawals to third-party accounts are not permitted under any circumstances.

For full details on the withdrawal process, timelines and limits, visit the Withdrawal page.

99y offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms that are communicated at the time the offer is presented. These Terms form the general framework; individual promotion pages will carry the specific conditions for each offer.

Bonuses are intended for recreational players. 99y monitors bonus usage and reserves the right to void bonus funds and any associated winnings if there is evidence of bonus abuse — this includes, but is not limited to, placing low-risk bets across multiple outcomes to clear wagering requirements artificially, or using multiple accounts to claim the same offer more than once.

• Welcome bonuses are available to new players who register and make their first qualifying deposit.
• Reload bonuses and special promotions are offered periodically and sent via account notifications.
• Free spins, where offered, are subject to their own wagering terms stated at the time of the offer.
• 99y reserves the right to withdraw or modify any promotion at any time without prior notice.
• Bonuses cannot be combined unless explicitly stated in the offer terms.

All sports bets placed on 99y — covering cricket, PSL, T20 Internationals, football, kabaddi, and other available markets — are subject to the platform's betting rules. By placing a bet, you accept these rules and the resulting settlement outcome, whether the result is in your favour or not.

Bets are accepted at the odds displayed at the time of placement. Once a bet is confirmed, the odds are locked and cannot be changed, regardless of subsequent market movements. In-play bets are accepted subject to availability and may be suspended at any time during a live event if required for integrity reasons.

• Minimum and maximum bet limits apply per market and are shown before placement.
• If an event is abandoned or postponed beyond a stated period, bets will typically be voided and stakes returned — specific rules per sport apply.
• Bets placed after the official start of an event will be voided unless the in-play market was explicitly open.
• 99y reserves the right to void bets placed on markets where an obvious pricing error occurred.
• Matched betting, arbitrage, or systematic exploitation of pricing errors is prohibited and may result in account restriction.

Cricket betting on 99y covers PSL matches, T20 Internationals, Test matches, ODIs, and other international fixtures. Markets include match winner, top batsman, total sixes, over/under runs, and more. Settlement follows the official match result as declared by the relevant cricket board.

All Live Casino games, Slots, and Bingo rooms available on 99y are provided with certified random number generation (RNG) or live dealer systems. The outcome of every game is determined independently, and 99y does not interfere with results in any way.

For Live Casino games — including Roulette, Blackjack, Baccarat, and game show titles — the rules of each game are displayed within the game interface. In the event of a technical disconnection during a live game, bets already placed will be settled according to the outcome of the round in progress, subject to any available game state data.

• Slots are governed by their individual pay-table rules, which are available within each game.
• Progressive jackpot amounts are accurate at time of display but may fluctuate until triggered.
• Bingo room rules — including ticket prices, prize structures, and room schedules — are shown inside each Bingo room before joining.
• Technical malfunctions in a Bingo room or Slots game will result in the round being voided; stakes will be returned.
• Auto-daub features in Bingo are provided for convenience and do not affect the fairness of the game.

All game winnings are credited to your PKR account balance immediately upon settlement. Casino and Bingo winnings are treated the same as sports betting winnings for the purposes of withdrawal and bonus wagering requirements.

99y is committed to providing a fair, honest gaming environment for all players. Any form of cheating, collusion, fraud, or exploitation of software vulnerabilities is strictly prohibited. This applies across all products — Sports Betting, Casino, Slots, Bingo, and Esports.

The following activities are considered violations of the fair play policy and may result in account suspension, forfeiture of balances, and a permanent ban from the platform:

• Using automated software, bots, or scripts to place bets or interact with games.
• Colluding with other players to manipulate game outcomes, particularly in Bingo rooms or live games.
• Exploiting identified software glitches or pricing errors to gain an unfair advantage.
• Providing false identity documents or misrepresenting personal information during KYC.
• Attempting to reverse transactions fraudulently through payment providers (chargebacks).

99y is designed as an entertainment platform for adults. Gaming should never be seen as a way to make money or to recover losses — it is a form of leisure, and it should stay that way. 99y provides a range of tools to help players manage their gaming activity in a healthy and sustainable way.

Available responsible gaming tools on 99y include deposit limits (daily, weekly, monthly), session time reminders, temporary account cooling-off periods, and permanent self-exclusion. To access these tools, visit your account settings or contact support. Requests for self-exclusion are acted on promptly and are not reversible for the stated period.

• Set a PKR budget before you start playing and do not exceed it.
• Never chase losses — accept the result and come back another time.
• Take regular breaks, especially during long gaming sessions.
• Do not play when you are stressed, tired, or under the influence of alcohol.
• Keep gaming time in check — it should not interfere with work, family, or daily responsibilities.

For full details on the tools available and further guidance on healthy gaming habits, visit the Responsible Gaming page. 99y strongly encourages all players to review this page, regardless of how long they have been playing.

99y collects personal data from players for the purposes of account registration, identity verification, payment processing, and platform improvement. The types of data collected, how it is used, how long it is retained, and your rights as a data subject are all detailed in the Privacy Policy.

By registering on 99y, you consent to the collection and use of your data in accordance with the Privacy Policy. You have the right to request access to the data held about you, to request corrections to inaccurate data, and to request deletion of your data subject to legal retention obligations.

99y provides the platform on an "as is" basis. While every effort is made to ensure the platform is available, reliable, and free from errors, 99y does not guarantee uninterrupted access or error-free operation. Scheduled maintenance and unexpected technical issues may result in temporary unavailability of some or all features.

To the fullest extent permitted, 99y is not liable for any loss of winnings, profits, data, or enjoyment arising from technical failures, interruptions, or inaccuracies on the platform — provided that such issues were not caused by 99y's direct negligence. 99y's total liability in any matter is limited to the PKR amount deposited by the player in the relevant transaction at issue.

• 99y is not responsible for internet connectivity issues on the player's end during live betting or live casino sessions.
• Bets already accepted and locked are valid regardless of subsequent connectivity problems on the player's device.
• 99y is not liable for losses arising from a player's own decisions, including continuing to play when on a losing streak.

99y reserves the right to update or modify these Terms and Conditions at any time. When material changes are made, players will be notified via an in-platform notification or by email to the address registered on the account. The updated Terms will show the revised date at the top of this page.

Continued use of the 99y platform after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you should stop using the platform and may request account closure via support. Closing your account does not affect any bets already placed or transactions already processed under the previous Terms.

If you have questions about these Terms and Conditions, need clarification on any specific point, or want to raise a concern about your account or a transaction, you can reach 99y through the following:

• Email: [email protected] (displayed for reference — please copy the address manually)
• FAQ: Visit the FAQ page for answers to common questions about accounts, payments, and games.
• Responsible Gaming: For gaming limits, self-exclusion, and wellbeing support, visit the Responsible Gaming page.

99y aims to respond to all queries within one to two business days. For urgent account security concerns, please mark your message clearly so the support team can prioritise accordingly.